You’ve been promoted in your organization and now are responsible for creating web content. You’re an excellent writer, but you’ve learned that writing for the web is different than print. But exactly what should you be aware of to help ensure that your readers have a positive experience.
According to Felder (2012), here are some tips to help you become a more effective web writer:
- Write succinctly. Your goal is to get to the point and highlight the important elements. Remember, online readers tend to raid for information.
- Keep sentences and paragraphs short.
- Use a conversational style.
- Use precise terms. Keep verbs active and use concrete nouns.
- Use plain terms. Plain writing focuses on accuracy and clarity. So, it is recommended to avoid idioms (expressions or phrases in good use that are characteristic of or peculiar to a language). If taken literally, they may appear illogical. For example, “a penny for your thoughts” would be a common idiom. “Add insult to injury” would be another one. Next, be sure to spell out acronyms. These are words made up of the first letter or two of a series of words, such as Cosmic Ray Effects on MicroElectronics (CREME).
- Break up tangled nouns. These are commonly seen in newspapers. They confuse readers and should be revised to ensure that the sentence is readable.
- Use foreign phrases and trendy terms sparingly.
- List items. Use bullets for laundry lists and use numbers for sequences.
- Chunk information. Most readers won’t read long text, so break it up in readable and manageable sections.
- Use titles and subtitles. Headings can help readers as they scan your document for information they need. It also helps with organization.
- Organize for your audience and set the right tone (pp. 14-28).
Nielsen (1997) advised web writers to “use hypertext to split up long information into multiple pages” (para. #1). Simply put, this technique helps you chunk your information into specific topics through text with hyperlinks.
Finally, I recommend that web writers use graphics to help make their web content more readable and visually appealing. As a general rule, graphics are welcome in all media.
Most of all, don’t be afraid of white space. It serves three key purposes: it aids readability, improves design, and draws in your readers.
References
Felder, L. (2012). Writing for the web: Creating compelling web content using words, pictures and sound. Berkeley: New Riders.
Nielsen, J. (1997). Be succinct! (Writing for the Web). Retrieved from https://www.nngroup.com/articles/be-succinct-writing-for-the-web/